Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time. Any free shipping offers will be clearly stated on our website.
Delivery Timeframes
Estimated delivery times:
Australia: 2–8 business days
International: 7–21 business days
Please note that delivery timeframes are estimates only and may vary due to carrier delays, peak periods, weather conditions, or customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is supplied, we are unable to guarantee successful delivery. Additional shipping fees may apply if an order needs to be re-shipped.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost, please contact us and we will assist you in working with the shipping carrier to locate your order.
Strive To THRYVE is not responsible for delays caused by postal services, customs authorities, weather events, or circumstances beyond our control.
International Orders
International customers may be responsible for customs duties, import taxes, and other fees imposed by their country’s customs authorities. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: strivetothryve@gmail.com